FAQ

Can I cancel my order after I've made a purchase?
Yes! We offer immediate order cancellation in the first 24 hours of your order being placed.

Your order will be cancelled and refunded in full as soon as we get your request, so as the order has not shipped out yet.
If you would still like a refund once your order has been shipped out, you will have to initiate our standard returns process.

How do I return something? 
Please refer to our Refunds & Return policy.


What types of Payment methods do you accept?
We accept Visa, Mastercard, Discover & American Express.

What are your shipping options?
We provide two shipping methods using Canada Post:

  • Standard Shipping
  • Express Shipping (CA & US)
  • *Free Shipping on Domestics orders over $80 CAD and International orders over $130 CAD

Cost of shipping is calculated at checkout. For more information, please visit the Shipping & Delivery page.

Where do you ship from?
Toronto, Canada