Shipping

*CANADA POST ANNOUNCED THAT PACKAGES ARE DELAYED BY 5-7 DAYS DUE TO COVID-19. Visit Canada Post service updates.

📦 FREE SHIPPING ON DOMESTICS ORDERS OVER $80 CAD (~$60 USD) AND INTERNATIONAL ORDERS (US, AU, UK, FR, & NZ) OVER $130 CAD (~$100 USD) 🚀

SHIPPING DESTINATIONS:

  • Canada
  • US
  • Australia
  • New Zealand
  • UK
  • France

What are your shipping and processing times?

Standard Shipping times

  • Canada: 2-7 days
  • US: 5-10 days
  • AU, UK, FR, & NZ: 7-15 days

Express Shipping is available for Canada & US

*All shipping times are in business days and excludes customs and unforeseen delays.

Processing times

Orders can sometimes take 1-2 days to process after placing the order before shipping out.

Where can I find my tracking number?

When your items are shipped out, you should receive notification from us via email providing you with a tracking number. Orders shipped with Small Packet International Air are not tracked. If you want tracked International shipping, choose Tracked Packet International.

If you haven't received one or if the tracking number doesn't work please contact us and we'll fix it! 

If you need more detailed information, please send us an email at support@gloupbyjesley.com and we'll help you out!

Unexpected Delays

In some instances the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we will help you to resolve any situation that we have control over!

Customs

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.